If you are having trouble removing PF or have any other problem, now you can complain to EPFO from your WhatsApp too. The Employees Provident Fund Organization (EPFO) has started the WhatsApp helpline service for quick resolution of the complaints of its shareholders. This facility includes other platforms for resolution of grievances of EPFO such as online service, phone call, EPFIGMS portal (EPFO’s online complaint resolution portal), CPGRAMS, social media platform (Facebook and Twitter) and 24-hour call center etc. .
EPFO has launched a WhatsApp based helpline-cum-grievance redressal system to make the lives of its members more accessible. This allows PF shareholders to interact directly with the regional offices of EPFO at the individual level. Now WhatsApp helpline services have been started in all 138 regional offices of EPFO. Any related party where they have PF account can register any type of complaint related to the services related to EPFO, through WhatsApp message on the helpline number of the concerned Regional Office. WhatsApp helpline number of all the regional offices is available on the official website of EPFO.
WhatsApp helpline numbers of regional offices will be found on the official website of EPFO.